Query report: Solicitudes combinadas en ServiceDesk Plus OnPremise
El siguiente query muestra el registro todas las solicitudes combinadas en la consola ServiceDesk Plus:
select wo.workorderid "Request ID",longtodate(wo.createdtime) "Created time",qd.QUEUENAME "Group",aa.first_name "Performed By",woh.operation "Operation",longtodate(woh.operationtime) "Performed On",woh.description "Description" from WorkOrderHistory woh
left join workorder wo on woh.workorderid=wo.workorderid
left join aaauser aa on aa.user_id=woh.OPERATIONOWNERID LEFT JOIN WorkOrder_Queue woq ON wo.WORKORDERID=woq.WORKORDERID LEFT JOIN QueueDefinition qd ON woq.QUEUEID=qd.QUEUEID where woh.OPERATION='MERGEWITH'
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